Effective Date: [Insert Date]

1. Introduction

At BRB Hospitals Limited, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website and use our services.

By accessing or using our website (www.brbhospital.com), you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect various types of information to provide and improve our healthcare services:

A. Personal Information

When you interact with our website, we may collect:

• Full name, date of birth, gender
• Contact details (phone number, email address, mailing address)
• Medical history, appointment details, and treatment records
• Insurance and billing information
• Any other information you provide voluntarily through forms or inquiries

B. Non-Personal Information

We may collect non-identifiable information, including:

• IP address, browser type, and device information
• Website usage statistics and analytics
• Cookies and tracking technologies (see Section 6: Cookies & Tracking for more details)

3. How We Use Your Information

We use your personal data for the following purposes:

• Providing Healthcare Services: Scheduling appointments, maintaining medical records, processing payments, and delivering medical care.
• Communication: Sending appointment reminders, responding to inquiries, and sharing important hospital updates.
• Website Improvement: Enhancing user experience, monitoring website traffic, and analyzing visitor behavior.
• Legal & Regulatory Compliance: Complying with applicable healthcare laws, responding to legal requests, and preventing fraud.

We do not sell, rent, or trade your personal data to third parties.

4. How We Share Your Information

We may share your information only under the following circumstances:

• With Healthcare Providers: Doctors, nurses, and medical staff involved in your treatment.
• With Third-Party Service Providers: Payment processors, IT support, and analytics services under strict confidentiality agreements.
• With Government & Regulatory Authorities: If required by law, court orders, or to protect patient safety.
• With Your Consent: In cases where explicit permission is needed to share specific health information.

5. Data Security & Protection

We take strict security measures to protect your personal information from unauthorized access, misuse, or disclosure. This includes:

• Data encryption for sensitive medical records
• Secure servers and access controls
• Regular security audits to prevent breaches

However, no method of online data transmission is 100% secure, and we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies and tracking technologies to enhance your browsing experience. These help us:

• Understand website traffic and user preferences
• Improve website functionality
• Provide personalized content

You can disable cookies through your browser settings, but some website features may not function properly.

7. Your Rights & Choices

As a user, you have the following rights regarding your personal data:

✅ Access & Review: Request copies of your medical records and personal data.
✅ Correction: Request corrections to inaccurate or incomplete information.
✅ Opt-Out: Unsubscribe from marketing communications at any time.
✅ Data Deletion: Request the removal of certain personal data, subject to legal requirements.

To exercise these rights, contact us at [Insert Contact Email].

8. Third-Party Links

Our website may contain links to third-party websites (e.g., health organizations, affiliates). We are not responsible for their privacy practices. We encourage you to review their policies before providing any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or hospital policies. Any updates will be posted on this page with a revised date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

???? BRB Hospitals Limited
???? [Insert Email]
???? [Insert Contact Number]
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